Why do so many companies outsource IT services? The answer lies in your business’s bottom line.
Technology is the foundation of every modern business; without it, you could not service your customers, communicate with your employees, or coordinate internal plans and strategies. Yet most small- to medium-sized businesses lack the time and expertise for in-house IT management, leaving their necessary networks vulnerable and limiting their potential for sustainable growth. Don’t let your company make the mistake of trying to take on too much too early! Outsourced IT management services provide a convenient, affordable business solution for SMBs that ensure your technology doesn’t fail as you new and exciting opportunities.
Merits of IT Management Services
There is no shortage of reasons why companies outsource IT services. The benefits of doing so in smaller, but growing, business environments include:
- Enhanced Expertise – Even if you have an IT expert in house, there’s only so much they can do in one day. Should a problem arise or a change need to be made in your network, their bandwidth can only be stretched so far. IT management companies do nothing but provide network solutions day in and day out, so utilizing their expertise can reduce the rate of IT problems that could disrupt your business.
- Conserved Capital – Relying on an outsourced IT services provider means you do not have to purchase as much equipment or hire enough people to manage it, reducing the up-front costs that SMBs often struggle to manage. Handing over more responsibility of your technology to someone else means you can focus your attention on building capital.
- Updated and Upgrades – Software updates and upgrades may give your firm valuable new capabilities, but too many will not only waste money but also slow down your IT systems in ways you could never foresee. Managed IT professionals know which updates are needed and when, so you can grow at the same rate as your industry.
- Code Compliance – Business regulations are always changing, and many companies have to regularly enhance their software to obey new code requirements. IT professionals know exactly how new laws and statutes will affect your business. Not only does this hasten the compliance process, but it also reduces the risk that you will misunderstand or overlook a law and end up violating it unintentionally.
Perhaps the most important benefit of IT management services for SMBs is the speed of service. Whether you are fixing problems or making updates, the sooner you complete an IT task, the less it will disrupt your day. An outsourced IT services team will quickly discern and fulfill your needs, saving you precious time to do real business.
Transition Tips for SMBs
Outsourcing IT services will save your SMB money in the long run, but the short-term effects can be disruptive. For a seamless transition, remember to:
- Take It Slow – Do not try to replace every process or piece of equipment in your office at once. Instead, focus on services that already use the cloud, such as email and document management, and gradually integrate other services.
- Account For Growth – No small business stands still, so why would your IT needs be any different? When selecting a provider and negotiating the type of services you will need, account for the projected growth and opportunities your company may have over the next few years, not just current operations.
- On Board Everyone – If your company has multiple departments with their own IT systems, consult them before transitioning management to an outsourced IT team. Ask your IT provider if there is a way for individual departments to have priority access to certain kinds of information or services. This will allow you to make the transition without undermining departmental productivity.
Above all, it is crucial to develop a close relationship with your IT service provider. The best providers take the time to understand your corporate culture, your history, and the relationship between you and your employees. The more they know about your company, the better they will be at providing solutions that suit you specifically.
Considering a switch to outsourced IT management services? Call 501-214-5482 to set up a network assessment with the office technology consultants at Business World.
